Oyanova logo mugs

For all purchases: We do not offer any returns, exchanges or refunds on any products including apparel, mugs or accessories. All online purchases are final. In the unlinkely event that the item you purchased sold out we will issue you a refund or offer an alternative option i.e. shirt color or style of equal value. We are not responsible for any lost or stolen packages. If this is the case, please contact the shipping provider (USPS, UPS or FedEx) directly. After your order has been placed, please allow for 4-7 business days for your order to ship. Please note that processing times can vary during the holidays due to a delay with shipping providers (USPS, UPS or FedEx). While we will do everything to package your orders quickly, we cannot control how quickly shipping providers will sort, scan and deliver your package.